Sheffield Hallam University
Student Ambassador
May - Dec 2025
Event Support: Managed student check-ins and coordinated on-site logistics during events.
Campus Outreach & Engagement: Representing the course at open days, events, and campus tours, assisting visitors with their questions.
Campus Tours: Led prospective students and parents on guided tours of the campus, including classrooms, buildings, library, and other facilities, showcasing the learning environment and resources available.
Information & Guidance: Providing helpful information to students and parents who approach me for guidance.
Collaborating with Staff and Peers: Collaborating with staff and fellow ambassadors to create a welcoming and informative environment.
My Experiences
Sheffield Hallam University
Course Ambassador
Feb - Apr 2025
Course Representation: Represented the Digital Media course at open days and events, providing course-specific guidance to prospective students.
Sharing Personal Experiences: Sharing my academic journey and experiences to help students make informed decisions.
Event Coordination: Assisted staff in course showcases and promotional activities, ensuring smooth engagement with visitors.
Facility Tours: Led specialised tours of Creative Media Centre and course facilities, highlighting learning resources.
The Gate
Accommodation Assistant
Feb - Apr 2024
Room Tours & Showings: Guided prospective students and guests through various accommodation options, including rooms, studios, and communal areas.
Guest Reception: Warmly welcomed visitors, ensuring a positive first impression and addressing any initial queries.
Event Support: Assisted in open days and accommodation visits, helping to create a smooth and well-organized experience for attendees.
Kiehl's
Retail Salesperson
Mar - Apr 2023
Product Knowledge: Demonstrating an in-depth understanding of Kiehl's skincare products, including ingredients, benefits, and usage, to assist customers in making informed purchasing decisions.
Customer Engagement: Proactively engaging with customers, assessing their skincare needs, and offering personalized product recommendations to address specific concerns.
Sales Generation: Achieving and exceeding sales targets by effectively promoting and upselling Kiehl's products, utilizing knowledge of current promotions and product launches.
Visual Merchandising: Maintaining visual standards in the store by ensuring that products are well-stocked, properly arranged, and visually appealing to attract customer attention.
Team Collaboration: Collaborating with team members to achieve store goals, participating in training sessions, and contributing to a positive and cohesive working environment.
Sunkist Growers, Incorporated
Product Promoter
Mar 2023
Event Management: Set up and maintained attractive demonstration areas and booths at customer events.
Customer Care: Provided customer support by addressing product and service inquiries.
Product Knowledge Utilization: Used knowledge of company products and services to attract and inform
prospective customers.
Troppers
Concert Crew
Feb 2023
Guest Assistance & Crowd Management: Guided attendees to their seats, maintained order, and ensured smooth crowd movement during entry, intermission, and exit.
Customer Service & Audience Engagement: Approached audiences proactively, provided assistance, addressed seating inquiries, and handled complaints professionally.
Safety & Security Compliance: Followed all safety and security procedures to reduce risks and maintain a secure event environment.
Collaboration & Teamwork: Worked closely with event organizers and fellow crew members to ensure a seamless experience.
Zara
Retail Assistant
Nov - Dec 2021
Adaptability: Adapting to fast-paced retail environments, especially during peak shopping hours, and efficiently managing multiple tasks to meet customer needs.
Stock Management: Ensuring the store's shelves and racks are well-organized, fully stocked and visual appealing. Monitoring inventory levels and restocking merchandise as needed.
Team Collaboration: Worked in cooperation with management and team members to improve productivity as well as provided assistance to other departments when needed.
Customer Engagement: Engaging with customers on the sales floor, answering queries, and providing positive and friendly shopping experience.
Tiong Nam Grocery
Cashier
Nov - Dec 2018
Sales Transaction Management: Operated cash register and accurately processed payments, returns, and exchanges.
Store Maintenance and Display: Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Inventory Management: Helped restock shelves when necessary to maintain an organized display area
Cash Handling and Reporting: Reconciled daily sales reports at the end of each shift to verify accuracy of transactions.